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Quality assurance

Quality assurance

We don't manufacture the products we sell — here's how we work to make sure what you order is what arrives.

Where products come from

We buy directly from Thai brands and established suppliers, not from unverified third parties.

Checks before export

Goods are checked for the correct item, quantity and visible condition before they're consolidated for shipment.

Product documentation

Certificates, ingredient lists or other product documents can be requested from the brand or supplier — availability depends on what each one provides.

Handling before dispatch

Goods are stored at our Bangkok consolidation point until your shipment is ready to go.

  • We're a sourcing and export partner, not the manufacturer or an authorised distributor of the brands we sell — questions about formulation or certification are answered by referring to the brand owner.